The connection is slow
Speed depends on the local network, where you are and how busy it is. Things that help:
- 1
Check in your account that the plan still has data.
- 2
Turn off any VPN.
- 3
Toggle Airplane Mode, or pick another network by hand.
- 4
On iPhone: Settings → Cellular → the eSIM line → "Voice & Data": try switching between 5G and LTE/4G.
Didn't find an answer?
Our team is happy to help in the chat. Attach a screenshot of your settings and we'll sort it faster.