Accessibility statement

Last updated: 9 November 2026

At eSIM Fly we believe everyone should be able to buy and install a travel data plan easily and independently. We work to make this website accessible to people with disabilities, in line with Israel's Equal Rights for Persons with Disabilities Law (1998) and its Service Accessibility Regulations (2013).

Conformance level

The site has been adapted to Israeli Standard IS 5568 and the Web Content Accessibility Guidelines (WCAG) 2.0, level AA. It is checked with automated testing tools and by hand with the keyboard, in current browsers on desktop and mobile.

What we have done

• Semantic page structure: ordered headings, labelled landmarks and a “Skip to main content” link at the top of every page.
• Full keyboard navigation with a clearly visible focus indicator.
• Text alternatives for meaningful images; decorative images are hidden from screen readers.
• Labels on every form field and clear error messages.
• Sufficient colour contrast between text and background.
• Responsive at every screen size, usable at 200% browser zoom, and shown in the correct direction in right-to-left languages.
• The site honours the operating system's “reduce motion” setting.

The accessibility menu

Every page has an accessibility button (the person icon in the violet circle, in the bottom corner). It is the second stop when you press Tab. The menu lets you:

• Enlarge text up to 150%.
• Switch to dark contrast, light contrast or monochrome.
• Highlight links, headings and the focused element.
• Use a readable font and wider line, letter and word spacing.
• Stop animations, enlarge the mouse cursor and hide images.

Your settings are kept in your browser and apply across the site until you press “Reset”.

Third-party content

Some services on the site are provided by third parties, who are responsible for their accessibility: the payment provider's secure payment page and the customer-service chat window. If either gives you trouble, we will gladly help you complete your order by phone.

We keep testing and improving. If you find a page or component that is not accessible, please tell us.

Contact us about accessibility

Ran into a problem, or need help with an order? Contact our accessibility coordinator and we will reply within 5 business days:

• Phone: 050-9000022
• Through our help center
• Address: 40 Ha'atzmaut St., Yehud, Israel

To help us, please describe the problem and include the page address, your browser and any assistive technology you use.